When the Insurance Company called you to our home in West Chester, I had my doubts, and was not sure what to expect. We had a frozen water pipe inside and approximately 80,000 gallons went thru the first and second floors to all areas of the house. When your company arrived and began work, I asked questions as your employees working on drying out my home and were helpful in answering these concerns. With your arrival came more questions and it became clear to me that you had done this before, and are very good at it. Please except my sincere thanks with this letter and consider me a sold customer on your process.

Steven J. Loveland, Ohio